Collection Realization Rates: Have you looked at yours lately?

Written by Peggy Gruenke on October 15, 2014

The financial health of your law firm or any business is ultimately dependent on three simple concepts: 1. Getting the work (selling your product – yes, you are a salesperson disguised as a lawyer)) 2. Doing the work (building the product) 3. Getting paid for the work (collecting the money) You need to keep a […]

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Focus on managing processes, not managing time

Written by Peggy Gruenke on October 12, 2014

Recently, I participated in an interview with the folks from The Form Tool on “How can the Legal Industry Improve Efficiency?” The discussion took me down the path of looking closer at the concept of time management verse productivity. I think there has been a shift away from the phrase “time management” to a focus […]

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The Evolving Role of a Paralegal in Today’s Law Firm Landscape

Written by Peggy Gruenke on October 9, 2014

Like so many areas of the legal industry, the role of the paralegal has changed dramatically in recent years. Paralegals have always taken on tasks that do not require an attorney’s hand for completion, such as drafting complaints, motions, and responses. These tasks are the basic skill set that any trained paralegal should know how […]

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Would You Pass a Trust Account Audit?

Written by Peggy Gruenke on October 9, 2014

Recently, there was an article in Attorney-at-Work regarding random trust account audits. We all know mismanaging a trust (IOLTA) account can have terrible consequences. However, while it seems to be discussed in theory, most attorneys receive little or no training on how to manage a trust account before opening one of their own. Law schools […]

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A Clio Workflow for Collecting on Past Due Accounts

Written by Peggy Gruenke on October 6, 2014

Want to make sure the collections work on past due accounts gets delegated and completed? Well, here is a way to do it – the Clio Way. At a client meeting the other day, the discussion of past due accounts came up. How can we get paid faster on past due accounts and keep our […]

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The Evolution of Online Marketing for Lawyers: Don’t Get Left Behind

Written by Peggy Gruenke on September 28, 2014

In 1886, Reuben H. Donnelley created the first official Yellow Pages directory, which grew into the advertising giant of the last generation that lawyers have been part of for years. Ask your niece/nephew about the Yellow Pages and see what reaction you get: the 10-year-old won’t even know what it is and the 20-year-old will […]

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Clio Emerges as a Platform not a Product – ClioCon 2014

Written by Peggy Gruenke on September 24, 2014

The big news out of Clio conference (#ClioCloud9) this year was integration and the evolution of the Clio ecosystem, transforming Clio into a platform not just a product. A platform is a structure made up of integrated features. For instance, Google in 1998 wasn’t a platform; it was a really neat search engine. By adding […]

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Are you going to be left behind?

Written by Peggy Gruenke on September 13, 2014

Lawyers, Why Do You Need an Online Presence? Because you don’t want to be left behind. People no longer reach for the Yellow Pages when they need a lawyer. They rely on friends and the internet. And if they use a friend, they then search the internet to look you up. So if you don’t […]

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Lawyers: Managing Your Online Presence and Directories

Written by Peggy Gruenke on July 31, 2013

One of the wonderful things about the internet and social media is that it’s a great way to create and build an online presence without the investment of a lot of money. It can be time consuming but managing your time can be much less expensive than managing a marketing budget. A powerful tool for […]

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If You’re Going to be on LinkedIn, First Impressions Matter

Written by Peggy Gruenke on July 17, 2013

I frequently get asked by attorneys and other professionals about the importance of having a LinkedIn profile. I have finally come up with a simple and concise way to explain the need for creating a robust LinkedIn profile. Here it is: If you have a LinkedIn profile, think of it as a first impression or […]

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